Privacy Policy

Introduction

This Privacy Policy outlines how GetASpot.co.za (operated by WebCRM (Pty) Ltd, hereinafter referred to as "we," "us," or "our") collects, uses, discloses, and protects your personal information in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other relevant South African laws. We are committed to protecting your privacy and ensuring the security of your personal data.

Company Details

• Name: WebCRM (Pty) Ltd
• Contact: Phone: 0678484202 | Email: support@getaspot.co.za
• Information Officer: Paul Duncan | Email: info@getaspot.co.za

Personal Information We Collect

We collect personal information necessary to provide our property listing services. This may include:

• Directly from You: Name, email address, phone number, physical address, property preferences, search history, and any information you provide when registering, listing properties, making enquiries, or subscribing to alerts.
• Automatically: IP address, browser type, device information, location data (if enabled), cookies, and usage data (e.g., pages viewed, time spent on site).
• From Third Parties: Information from estate agents, partners, or public sources related to property listings or enquiries.
• Special Personal Information: In limited cases, such as race or ethnic origin for compliance with legal requirements (e.g., Broad-Based Black Economic Empowerment), only with your explicit consent.

We minimize data collection to what is essential and obtain it lawfully under Section 11 of POPIA (e.g., for contract performance or with consent).

How We Use Your Personal Information

Your information is used for:

• Providing and improving our services (e.g., property searches, alerts, enquiries).
• Personalizing your experience (e.g., tailored property recommendations).
• Marketing (with consent), such as newsletters or promotions.
• Legal compliance, fraud prevention, and analytics.
• Communicating with you about your account or enquiries.

Processing is based on lawful grounds under POPIA, such as consent (Section 11), contract necessity, or legitimate interests.

Sharing Your Personal Information

We may share your data with:

• Service providers (e.g., hosting, analytics like Google Analytics).
• Partners (e.g., estate agents for enquiries, with your consent).
• Affiliates or authorities if required by law.

In international transfers (e.g., to cloud providers in the EU or USA), we ensure adequate safeguards like binding corporate rules or standard contractual clauses. We do not sell your data.

Retention of Personal Information

We retain data only as long as necessary:

• For active users: Until account closure or service end.
• For enquiries: Up to 5 years for historical purposes.
• Legal/tax records: As required (e.g., 7 years under tax laws).

After retention, data is deleted or anonymized.

Security Measures

We implement reasonable technical and organizational measures to protect against unauthorized access, loss, or disclosure, including encryption, access controls, and regular audits. However, no system is 100% secure.

Your Rights Under POPIA

You have the right to:

• Access your personal information.
• Request correction or deletion.
• Object to processing.
• Withdraw consent (affecting future use only).
• Data portability.
• Lodge a complaint with the Information Regulator: POPIAComplaints@inforegulator.org.za.

Contact us at privacy@getaspot.co.za for requests. We respond within 30 days.

Changes to This Policy

We may update this policy. Changes will be posted here with the effective date. Continued use constitutes acceptance.